We are constantly trying to improve our products and services. Please get in touch and let us know what we can do better.
We're here to help!
To contact us during office hours, please call 0191 2111 999,
Monday to Friday 9am to 5pm
Outside office hours - please use Get Satisfaction and one of the team will be in touch.
By using Get Satisfaction to contact us, it means we can answer your questions promptly, efficiently and often, not just during office hours. It also enables others to see the questions which have been asked and the answers we have given.
Note: if you have an issue with your order please make sure to include the order number from your confirmation email. Including your order number allows us to find your order and deal with the issue as quickly as possible. View the image on the right to see where you can find your order number.
You can also find us online at the following places: